What to expect as a tenant

  • A property that meets or exceeds all required health and safety standards, with up to date safety certificates and periodic inspections
  • A detailed and clearly worded guide to your tenancy agreement, to make sure you understand your commitment, rights and responsibilities
  • One single, fixed and fair agency fee for establishing your tenancy that is lower than most competitors
  • Your deposit protected by an independent third party, and support and advice to help you receive your full deposit back
  • A clear and simple process for reporting repairs, plus an out-of-hours service for emergencies
  • Welcome and support year round from our office in the heart of Lenton

Meet our student support service

For most students, renting a shared house at university will be their first experience of being a tenant and taking on the responsibility of their own home. To help ensure their first tenancy is a great one, we offer extra help and support in addition to everything outlined above:

  • Tenancy periods coinciding with the academic year
  • Termly rent instalments timed to coincide with student loan payments
  • Guarantor system to avoid the need for students to produce tenant references or credit checks
  • Guidance and advice on basic care and maintenance of their home, including seasonal reminder emails - covering everything from when to put bins out to how to avoid burst pipes
  • Fully furnished properties that are licensed as ‘Houses in Multiple Occupation’ – meaning they meet even higher standards of safety and are equipped with the higher number of appliances, bathrooms, power sockets etc. that a group of sharers require
  • The option of a ‘bills inclusive’ package to avoid having to divide bills between the household, read meters or deal with utility companies
  • The option to enjoy big discounts on personal possessions insurance and at local restaurants and businesses through our Purple Pass